MCITC
Medical/Construction/Industrial
Training Center

207 Bogden Blvd Suite I Box I Millville,NJ 08332

info@Mcitcnj.com
Phone Icon (P) 856-825-6655
(F) 825-825-3336

Customer Service Training

Customer Service Specialist (CSS)Receptionist
 

CIP Code:  520411

Class Sessions:  6 Weeks, 120 Hours, Monday -Thursday

Tuition: $4,000.00  (3,875.00 Tuition + $125.00 Administration Fee)

 

This (6) week course prepares you to be "Highly Job Marketable" as both a Customer Service Specialist and a Receptionist. Just think, only (6) weeks to a Rewarding Job with Rewarding Pay. Two Careers in a very short time period. There are many companies from which to choose for employment such as: Insurance, Medical, Construction and General Businesses needing Customer Service and front end workers.

The market is so open that having this valuable credential is very important to even a General Laborer dealing with the public in today's society with strict laws and regulations on privacy laws and proper procedures in addressing the public. Subjects covered include: Microsoft Word, General and Medical Receptionist tasks, Appointment Scheduling, and coordination of office activities, privacy issues and more!


Total Cost: $4,000.00 

 

 


Customer Service Specialist (CSS) Advanced


CIP Code:
 520411

Class Sessions:  5 Weeks, 100 Hours, Monday - Friday

Tuition:  $3,000.00    ($2,875.00  Tuition + $125.00  Administration Fee)


The Customer Service Industry has been named by the State of NJ as an occupation with the greatest employment growth. Anyone who works in the General Public on a regular basis or who is interested in entering the field of Customer Service will benefit from this program. Our Customer Service Program provides a complete suite of topics to teach the tools of exemplary Customer Service.

Upon completion of the program participants will demonstrate proficiency following areas: confidentiality, office etiquette, communication skills, time management, handling conflicts, employee interactions and more! The program is designed to teach you the skills needed to pass the Customer Service Specialist Credentialing Exam (CSS). This certification is highly valued by employers and will help you obtain a position in the growing customer service industry. Subjects also covered: Microsoft Word, phone etiquette, appointment scheduling, and privacy issues.


Total Cost: $3,000.00

Customer Service Specialist (CSS) Basic

CIP Code: 520411

Class Sessions: 4 Weeks, 80 Hours, Monday - Friday

Tuition: $2,000.00 ($1,875.00 Tuition + $125.00 Administration Fee)


The Customer Service Industry has been named by the State of NJ as an Occupation with the greatest employment growth. Anyone who works with the general public on a regular basis or who is interested in entering the field of Customer Service will benefit from this program. Our Customer Service Program provides a complete suite of topics to teach the tools of exemplary Customer Service. Upon completion of the program, participants will demonstrate proficiency in the following areas, confidentiality, office etiquette, communication skills, time management, handling conflicts, employee interactions and more!

The program is designed to teach you the skills needed to pass the Customer Service Specialist Credentialing Exams (CSS). This certification is highly valued by employers and will help you obtain a position in the growing Customer Service industry.

It has been said that "Certified" Customer Service Specialist will be at the forefront of bringing back the Economy. Most Companies will be hiring only "Certified" Customer Service Specialists. Many Insurance Companies allow for rebates on Workman’s Comp Insurances, when Certified Customer Service Specialists are hired.


Total Cost: $2,000.00